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Free Shipping Over $55 — All Orders Ship Plastic-free & Carbon-offset | Support Sustainable Design Students
Free Shipping Over $55 — All Orders Ship Plastic-free & Carbon-offset

FAQs

Gift Card Balances

To find out your gift card balance, please email kristen@ecoccasion.com.

How Do I Access My Account?

To access your account, click the Login link on the upper right of ecoccasion.com. From there, you can enter your user name and password or if you forgot your password, you can have an email sent to yourself to change it.

Your account allows you to view your previous orders and manage your subscriptions.

 

How Do I Manage My Subscriptions?

Log into your account and click the "Manage Subscriptions" link. If you can't edit your subscription, it is likely because you have not created an ECOccasion account.  If this happens, please email kristen@ecoccasion.com or call 612-564-1764. I am happy to help you make any changes.

 

Questions About Laundry Detergent Strips Subscriptions:

I Want to Change My Earth Breeze Laundry Detergent Subscription 

We are not associated with Earth Breeze.  We are unable to help you if you purchased directly from Earth Breeze. Please contact Earth Breeze if you need help with this.

I Want to Change My Tru Earth Laundry Strips Subscription 

We are not associated with Tru Earth.  We are unable to help you if you purchased directly from Tru Earth. Please contact Tru Earth if you need help with this.

I Want to Change My Kind Laundry Strips Subscription 

We are not associated with Kind Laundry.  We are unable to help you if you purchased directly from Kind Laundry. Please contact Kind Laundry if you need help with this.

 

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Are Earth Breeze Eco Sheets Grey-water Safe, Biodegradable, etc.?

Here is the FAQ on the Earth Breeze website which addresses most of the questions people typically have. Check it out and return to ECOccasion.com to complete your purchase. 

Are Tru Earth Eco-strips Safe for Septic, Biodegradable, etc.?

Here is the FAQ on the Tru Earth website which addresses most of the questions people typically have. Check it out and return to ECOccasion.com to complete your purchase.